While catching up on my Japanese TV episodes, I ran into 1 which concentrated on Japan's tomato industry. Japanese tomatoes (and vegetables in general) are very high in quality where ever you go. The colour, shape, shine and taste turns out to be perfect even without "picking" at the supermarket. How do they do this? This TV program asked Italian tomato experts to discover the "How" and here's what they found:
Super detail oriented - right?
But this careful Japanese detail results in great customer experience throughout the country. Customers know that they can trust Japanese tomatoes. I must say that this high expectation from customers can result in spoiled customers and in extreme negative comments if the products are not up to par, but this helps in a healthy competition! This may be why Japanese products are so high in quality. Passion coming from suppliers and trust coming from consumers..
More "Japanese quality" series comin' up! Let me know if you have a specific product/service you would like to learn more about in terms of quality.
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